Tuesday, 20 May 2014

P3-Discuss potential barriers to effective communication

There are many things that are barriers to your communication and therefore can cause your message to not have a point, or be confusing. There are many barriers and things that will make it more difficult to communicate to someone effectively, firstly there is types of communication channels, some of these include many things that may hinder the communication process.

Spelling and Grammar:
When doing a formal report there are many things that can be a potential barriers, and there are mechanisms to overcome these.

One obvious example of a barrier to communication is spelling, if you have poor spelling then it shows unprofessionalism to any members of staff, also it may make the message difficult to read and may confuse the reader, making the point unclear.

A way to overcome this is by having spell check on any applications which you right letters on, this will help you to write a letter without any mistakes, another way to ensure there are no spelling mistakes is to read through what you have wrote to see if it makes sense before you send it.

Language:
Language can be a potential barrier, this can be for two major reasons, firstly depending from your location in England you may use slang or words deemed inappropriate in everyday and business conversations, this can be a barrier to effective communication, as some people may not understand certain words you say, or may be offended by the words you say.

Another way language can be a barrier of communication is because some people may not have English as their native tongue, and therefore will have difficulty communicating to someone from a different country.

Body Language:
Another large potential barrier when talking to someone is body language, if you have your arms crossed and are slouched back, rather than stood up straight, then you will give off a negative attitude, which may mean people will not want to talk to you.

Doing this will also mean you will not get as much air too your lungs, therefore meaning you won't talk as loudly, and may mumble your words.

Personality:
A common barrier of communication is the personalities of the two people talking, generally if people don't like each other than when they talk, they may argue rather than having a successful conversation. This can commonly happen due to an age gap between two individuals meaning it is difficult to understand each other due to multiple reasons, including again language; many older people may use idioms and older phrases young adults may not understand, on the other hand many younger people shorten words, which means some people may not know what they are talking about.

In conclusion:
From my research for P1/2/3, I now fully understand how to communicate between people through either text or speech very effectively, this means I can have effective communication easily between, people including a potential employer. The skills I have explained can be learned, and applied, and if they were would help people in everyday life as well as someone you is looking for a job.


Thursday, 19 December 2013

P2- Explain the Principles of Effective Communication

There are many skills that are needed for effective communication, these vary from the way you talk, the way you look, to what and how you say things. Firstly there are many general principles which are needed for confidently and effectively communicating to other people. Then there are specific useful principles for direct verbal and interpersonal communication, and also useful skills for writing communication.

Skills for General Communication:

Engaging the Audience:
Firstly it is important to keep your audience interested throughout a presentation. The reason for this is because if you do not then the audience may lose track of what you are talking about, and therefore may be confused by what you are talking about, especially if you ramble and do not come to a clear conclusion, they may not understand the point you were originally trying to make.

Using Technology:
It is important that you use software such as PowerPoint to show your work, this means that you can have extra information and pictures about what you are talking about on the PowerPoint behind you, although you must be careful not to right a block of text on the PowerPoint and then just read it straight off, the reason for this is because it may come across as rude towards your audience.

Answering Possible Questions: 
At the end of the presentation you will likely be asked questions about what you have said, to avoid awkward questions do not talk about something which you do not know how to explain, and if you are going to include something in your presentation make sure you know exactly what it is and know how to explain what it does. When answering questions even when not sure about the answer, speak confidently as if you know exactly what to say, if you do it will seem that you know extensive knowledge about the subject.

Skills for Verbal Communication:

Body Language:
When speaking to somebody make sure you stand straight with your hands either side of you, the reason for this is because firstly standing with a straight back will allow you to speak loudly and clearly and allow a sufficient level of oxygen to reach you lungs. Secondly if you keep your hands either side of you it is more professional that keeping them in your pocket or fiddling with them.

Being Calm and Collected:
When talking to an audience it is important that you are calm and collected, the reason for this is because it shows confidence and also means people will respect you more as it looks although you have experience in talking to people. While if you stutter and sweat it shows that firstly you are not very professional, and secondly it may be difficult to put across what you are talking about as people will be focusing on how you speak, rather than what you are saying.


Skills for Written Communication:

Grammar and Spelling:
When writing something such as a CV by hand, or writing a letter to someone, it is extremely important that all of your grammar and spelling is correct, because if it is not than the employer will immediately disregard you application, the reason for this is because showing a professional level of English will show employers that you will be useful at any writing task.

Structure:
As with grammar it is important to structure when writing a letter, there are many ways you can structure a letter for example: Using sub-headings to put a point across, using paragraphs to show that your thought/point has come to a close, labelling a letter in a professional way (Dear....., Regards.....).


This shows there are many principles and skills required for written communication, if you can do these well, then communicating to someone either through writing or speaking should be much easier. These skills are very useful for general life as well as business life as they will make you seem more intelligent, while also being able to put your ideas across easier.

Wednesday, 11 December 2013

P1- Explaining the Personal Attributes Valued by Employers

There are many personal attributes that employers value, many of these are valued because they are useful and can be applied to the job that you are going for, while many are general personal skills that employers value because it shows a level of professionalism, and shows an ability to perform tasks capably.

Attitudes Which are Useful Around Employers:

Determination:
Before an employer considers the person applying, they must show a high level of determination, if you don't it shows laziness, and can be taken as rude to the employer if it doesn't seem that you don't even want to do the job. The reason it is important to show determination is because it shows a level of trustworthiness because of the you put across that you are keen.

Leadership:
If you show leadership, and team management skills, this immediately makes you more valuable an employer, as it shows you can handle a team, and command people what to do effectively, also showing leadership shows that you will be a key employee rather than someone who sits backs and waits for instructions.

Posture/Appearance:
Another important attitude around employers is being able to behave professionally, firstly having the right posture, hands in pockets shows laziness and being relaxed, arms crossed looks quite aggressive or shy, while hands, and back straight looks professional. Also appearance is important clean smart clothes such as a suit is ideal.

General Attributes Which are Useful:

Grammar/Handwriting:
When writing something such as a CV by hand it is extremely important that all of your grammar and spelling is correct, because if it is not than the employer will immediately disregard you application, the reason for this is because showing a professional level of English will show employers that you will be useful at any writing task.

Numeracy:
If you show to an employer that you have a fairly high level of numeracy, this will also show him that you are capable at helping out in many types of jobs such as the accounting in many jobs, this also means that you are more useful for a larger variety of different jobs.

Organising and Planning Skills:
Showing organisation and planning skills shows firstly to an employer that you know how to do time management effectively, as well as being more trustworthy, the reason for this is because if you show that you can plan correctly it means you show a level of confidence as well as ability to solve many problems.

This shows that many skills and attributes that are highly valued by an employer, if you acquire and master these skills and abilities then you will be highly valued by a future employer, many of these a common knowledge and may seem obvious, but are none the less important, while some of these skills you may have to practise to get correct.